The interior of Mangosteen is so unique, I felt like I was dining in a funky art gallery. The food was a delightful blend of Vietnamese and international flavors. The staff at the tour desk were super helpful, like my personal travel agents.

Oh, and let's not forget the extravagant prices. It's almost like they want to make sure you leave with an empty wallet.

Friendliest staff ever... They go way beyond their responsibilities to help...

the room was next to the elevator and it is beeping constantly... it is not a complaint; i will know which room to book next time.

I chk in on 12jun and your staff swap my credit card for verification and I chk out on 17jun with usd651.00 But the credit card company bill me usd800.00, When I call your hotel for verification, they told me I have to wait for 1-2 week to get an answer. I want to speak to the accounts and they are not putting me to the person in charge.

loved my stay at movenpick hotel in hanoi. staff was friendly and always available to help. bed was incredibly comfortable, making for a great night's sleep. location was perfect, close to hoam khiem lake and amenities nearby. will definitely stay here again!

slow wifi

Luxury hotel, awesome rooms/facilities

Definitely a western hotel, not reflective of vietnam

Great staff, well-furnished rooms, excellent mini bar, luxurious hotel, walking distance to shops and markets, fantastic breakfast selection.

Felt at ease, nothing too much trouble.

The front office staff was really helpfull. But they should be trained about "the things that should be recommended to foreigners". Any how they were so kind. Location very good. You just have the "rooftop restaurant" next building.

I guess some of the bellboys thinking that they are in their neighbourhood and acts accordingly. No proper f&b outlet.No bar at all !

Clean rooms, comfortable bed, friendly staff, great breakfast buffet, walking distance to restaurants.

Couldn't stay longer.

The breakfast was great, offering a variety of dishes to satisfy everyone's taste. The location was very accessible to restaurants and tourist spots, perfect for anyone exploring the city. the staff was very accommodating, made us feel at home, and went the extra mile to make sure we were comfortable.

The room was a bit small, and there were times when we were expecting more room amenities that were not delivered. , the travel desk did not meet our expectations, and it would have been better if it was more helpful in arranging tours.

Fair hotel compare with the price, friendly staff, clean hotel!

Good facility and location, friendly staffs.

Wifi is expensive and slow, and each purchase could only be used for one device.

Our stay at this luxury hotel was truly exceptional. From the moment we stepped foot inside, we were impressed with the exclusive amenities and personalized service offered by the staff. The spacious room was beautifully decorated with modern furnishings and had all the necessary facilities for a comfortable stay. The spa and wellness centre was a highlight, with a sauna, steam room, and full body massage that provided a relaxing escape from the hustle and bustle of the city. The outdoor swimming pool was stunning and we spent a lot of time lounging on the comfortable sunbeds. The restaurant was also a pleasant surprise, offering delicious cuisine with an impressive menu of special diet options.

The only minor issue we experienced during our stay was with the door key card, which stopped working and left us waiting outside the room for 15 minutes while we waited for someone to come and fix it. However, the staff were quick to respond when we called to report the issue, and they were incredibly kind and helpful throughout our entire stay.

Everything and especially the service and the facilities

Excellent breakfast. Well designed rooms.

Comfort: Hotel was freezing cold while outside weather was moderate/rainy. Service: We gave clothes for laundry service, then we had to call to the guest service nr. To get back our clothes. On the first day reception called at 6.45 am to ask whether we would like to have breakfast as room service. We booked a private excursion to Halong Bay at the hotel; the staff was not informed about details of the trip, though the excursion came at a high level price, driver and guide were below that level.

Friendly staff, good facilities, delicious breakfast, secure environment, clean and comfortable rooms. Upgraded to a spacious room with a great view. Quick and professional reception service. The hotel I always choose in Hanoi - helpful, available, and comfortable. Perfect location!